Conditions for Refunds
- Subscription Cancellations: cancel within 7 days of initial purchase or renewal for a refund of unused services.
- Service Issues: if a service is not delivered as described and we cannot resolve the issue.
- Accidental Charges: duplicate or unintended charges reported promptly.
Non-refundable Items
- Fees for services already rendered.
- Payments past the 7-day window.
- One-time purchases for downloadable content or customized plans.
Refund Request Process
Email info@codelicensing.com or support@codelicensing.com, call (888) 614-0313, or reach us via live chat. Include your full name, email, order confirmation number, and an explanation of your request.
Review Process
Our team reviews each request and may contact you for additional information. You will be notified of the outcome by email.
Approval and Processing
Approved refunds are processed within 5–7 business days to your original payment method.
Cancellations Beyond Eligibility Period
Cancellations after the 7-day window stop future renewals but are not eligible for a refund of the current period.
Charge Disputes
Please contact us before disputing a charge with your bank so we can resolve the issue quickly.